The Villages
Overview
Home to more than 17,000 residents, The Villages is a development located in central Florida that was established as a golf and leisure community in the early 1970s. The Villages has experienced tremendous growth and change.
The developer of The Villages handles the billing, customer service and maintenance of the water, sewer and trash collection for all of the residents and businesses in the community.
Situation
The Villages had been running IBM I6 Platform for years with an in-house team of programmers and software. But because of the development’s rapid growth and imminent future growth, the need for a more flexible and expanded system became apparent.
ASI Solution
ASI’s software solution not only addressed The Villages immediate needs of a flexible system, but also freed up programmers who could then focus on implementing other technologies rather than spending time running reports and pulling customer history.
Benefits
ASI’s software solution has opened the doors of possibilities for The Villages. Results have included:
- Ease of interface with current JD Edwards accounting system
- Flexibility to grow as customer base grows
- Availability of information such as customer history, notes, audit trail and reports
“We went with ASI based on its capability with the AS/400 and the fact that it had a Work Order system already incorporated into it, which we were lacking before.”
System Programmer and Author of Previously Implemented Software, The Villages
“We now are able to generate our own reports, pull notes on a customer’s account and create work orders within the system, all of which could not be done single-handedly with our other software.”
Eunice Young
System Programmer and Author of Previously Implemented Software, The Villages