Products and Services
At ASI, We know that system efficiency is vital to your success. So, we’ve dedicated ourselves to providing single or multiple utility providers with innovative, versatile Financial Management, Customer Billing and Service Order solutions to best meet your needs – allowing a fluid interaction between you and your customers.
ASI is best suited to provide services to utilities with 5,000 or more customers. For utility-specific solutions (in addition to those solutions listed on the right), please click below:
Electric
Natural Gas
Water
ASI provides unlimited, ongoing Customer Support with all products and services purchased for a standard monthly fee. Support is offered by technicians with an average of more than 10 years of experience. ASI also will provide Technical Services as needed when necessary modifications are required to meet your utility’s changing needs. Individual estimates can be provided on a per project basis. Please email us specific requests or questions.
Financial Management
ASI helps utilities manage finances in less time with increased accuracy through Financial and Accounting Control Technology (FACT). FACT provides a straightforward approach to integrating the following systems:
- General Ledger
- Accounts Payable
- Payroll
- Inventory
- Purchase Order and Requisitions
In addition, the system also offers a user-friendly Reporting System
Functions
With one keystroke, ASI’s Financial and Accounting system allows a utility to obtain detailed information on accounts payable, general ledger, and payroll. Functions of this system include:
- Multi-fund and multi-department capability
- Integration with other systems
- Detailed online transaction inquiries with unlimited histories
- Flexible check printing options, including pre-printed forms or blank forms
- Flexible G/L account number with up to 21 digits
Financial Management System in Action
Murray Electric System
Murray Electric was faced with migrating from its accounting and billing software system into another environment, requiring additional manpower hours and budget. In addition to the expense and time, the migration would not allow various modules within the system to continue to interact.
For further details, click here.
Features
ASI’s Financial and Accounting solution allows a utility to:
- Pay vendors on time and verify purchase orders while entering the invoice
- Track budgets by department, allowing online budget status inquiry for department managers
- Pay employees with detailed time keeping, flexible deductions and bank drafts
- Receive flexible, comprehensive financial reporting by department, fund, or enterprise
- Format financial statements per user-need
- Review perpetual transaction history and inquiry of those transactions in all systems
- Run a financial statement for any time within a three-year period
- Review unlimited detail of payroll transactions, providing detail and summary print options for user-selected time period
- Review rate change and promotion history of all employees
Utility-Specific Features
Benefits
As a utility company performs daily and weekly tasks using ASI’s Financial and Accounting software, the system gathers history and interfaces to make the utility more efficient in the future. For example, as a utility runs employee payroll checks, the software will generate the interface necessary for the utility to remit the deductions—including the employer’s portion.
Other benefits of ASI’s Financial and Accounting solution include:
- Departmental reporting of income and expenses
- Budget preparation assistance based on prior year activity
- Overpayments and deposit refunds from billing allowed to be paid through Accounts Payable
- Automated state retirement, 401-K and other calculations
- Optional encumbrance abilities
- Timely and accurate capture of transactions with seamless interface
- Bank reconciliation
- Payroll bank draft for the complete check or partial check
- EEOC-required reporting
Customer Billing
ASI offers one of the most effective, flexible, and complete billing systems available to the utility industry, called EasiBill. This utility billing software provides tools to improve your billing process while boosting efficiency and productivity to better serve your clients.
ASI’s Customer Billing system also offers advanced features to allow Customer Internet Access and Customer Phone Access. In addition, the system offers a user-friendly Reporting System.
Functions
Access to information is key in the utility industry, including various formats and configurations available in ASI’s Customer Billing system, such as:
- Unlimited history by location, customer, resident, and meter
- Landlord cross-reference – link to owned properties
- Unlimited customer and service locations and resident notes
- Meter Master/Inventory
- Financial Interface – SAP, JD Edwards, and ASI’s Financial and Accounting software (FACT)
- Flexible user maintenance rate schedules
- Billing of a single customer online immediately after a meter reading
Customer Billing System in Action
The Villages, Florida
The Villages was seeking to upgrade its in-house billing/customer information system, as well as its service order/work order system, while interfacing the new system with their current JD Edwards financial software. The Villages chose ASI because it offers flexibility for future growth, is easy to use, and it included enhanced options that would allow employees to perform their jobs at higher levels and offer better customer service to the town’s residents.
For further details, click here.
Features
ASI’s Billing System was created with flexibility in mind, to make operating the system easy and reliable. ASI’s Customer Billing system offers ease of use with these features:
- Flexible look ups under Resident Number, Customer Name, Service Address, Meter Number, Social Security Number, Meter Read Sequence, Phone Number, Driver’s License
- Information and inventory of properties on your system
- Customers that have received services at a specific location
- Service and billing addresses, as well as 3rd party notification
- Detail history by service for analysis
- Complete location/resident tracking
- Transfer of resident balances
- On-line payment entry/posting to resident accounts
- Payment receipts/non-utility cash processing
- ACH bank draft for automatic transfer of payments
- On-line history inquiry with average usage between two dates
- Cycle billing
- Meter change-outs
- First and final billing of accounts with pro-rating
Utility-Specific Features
Benefits
Broad capabilities of ASI’s Customer Billing system extend the boundaries of the average utility billing system and offer benefits such as:
- Unlimited number of services (metered and non-metered)
- Multi dial and multiple meters per service location
- Penalty/delinquent and cut-off processing
- On-line credit processing
- Hand-held meter reading interface with most hand-held vendors
- Bar-coded bill print for ease and accuracy of payment processing
- Postnet postal interface
Service Orders
ASI’s Service Order System – called EasiServ – enables utilities to easily and effectively handle service order requests and manage critical information related to this area of business.
ASI’s Service Order System also offers advanced features to allow Wireless Service Connection and Online Screening of New-Service Applications. In addition, the system offers a user-friendly Reporting System.
Functions
ASI’s Service Order System is designed to provide total flexibility in your order system. Functions include:
- Ability to cross-reference service orders by account number, customer name, service address, order number, and Social Security number
- Ability to access service order inquiries by account number, work order status, entered by, entered date, wanted date, scheduled date, printed date, and posted date
- Combination code maintenance allows multiple lines of service to be performed with one code
- Fields for vast amounts of data – up to 999 comments on work order or service order codes
- Processing of move-ins and move-outs for current and future residences
- Electronic capture of service requests/completions
Service Order System in Action
The Villages
The Villages had been running IBM I6 Platform for years with an in-house team of programmers and software. But because of the development’s rapid growth and imminent future growth, the need for a more flexible and expanded system became apparent.
For further details, click here.
City of Warner Robins
The City of Warner Robins wanted to implement a city-wide system, but originally selected another vendor. That system did not work and caused many difficulties and challenges. The Mayor requested a change, and ASI was reconsidered and selected as the solution provider.
For further details, click here.
City of Madison
The Madison Water and Wastewater Board was using an outdated software system that prevented its work orders from interfacing with its utility billing, causing double entering of customer data.
For further details, click here.
Features
ASI’s Service Order System makes service orders more manageable and productive for utilities by providing:
- On-line entry of service requests
- Service order history by resident/service location
- Service order history of all tasks, allowing future detailed and summary analysis
- Streamlining of service order process
Utility-Specific Features
Benefits
ASI’s Service Order System offers extensive capabilities for your order system. ASI’s system gives you the benefit of editing a service order completion with the reliability of a standard order system – but without all the hassles. Other capabilities include:
- Generating automatic service orders from the field via the hand-held meter reading interface
- Interfacing with billing systems for history of work performed for resident and location
- Increasing history of service performed by type, dates, person
- Enhancing cost tracking by recording labor, materials, equipment
