Service Order System

ASI's Service Order system is designed to provide total flexibilty in your order system.

ASI's Service Order system enables utilities to easily and effectively handle service order requests and manage critical information related to this area of business. ASI's Service Order system also offers advanced features to allow Wireless Service Connection and Online Screening of New-Service Applications. In addition, the system offers a user-friendly Reporting System.

To find out more about ASI's Service Order system, contact us.

Functions

ASI's Service Order system makes service orders more manageable and productive. Functions of this system include:

Ability to cross-reference service orders by account number, customer name, service address, order number, and Social Security number
Ability to access service order inquiries by account number, work order status, entered by, entered date, wanted date, scheduled date, printed date, and posted date
Combination code maintenance allows multiple lines of service to be performed with one code
Fields for vast amounts of data - up to 999 comments on work order or service order codes
Processing of move-ins and move-outs for current and future residences
Electronic capture of service requests/completions

Benefits

Generating automatic service orders from the field via the hand-held meter reading interface
Interfacing with billing systems for history of work performed for resident and location
Increasing history of service performed by type, dates, person
Optional encumbrance abilities
Enhancing cost tracking by recording labor, materials, equipment

Features

On-line entry of service requests
Service order history by resident/service location
Service order history of all tasks, allowing future detailed and summary analysis
Streamlining of service order process

Customer Billing

Our utility billing software provides tools to improve your billing process while boosting efficiency and productivity to better serve your clients.

Financial Management

We help utilities manage finances in less time with increased accuracy through financial and accounting control technology, which provides a straightforward approach to integrating financial systems like General Ledger, Accounts Payable, and Payroll.