January 2013
Top 10 Resolutions for Utilities in 2013
Top 10 Resolutions for Utilities in 2013
Resolve to help your company become more efficient, cost-effective and fiscally healthy in 2013 by following these suggested resolutions:
- Become red flag or PCI compliant (avoid penalties).
- Ensure your platform is ready for advancing technology.
- Implement the Intelligent Mail barcode on postal mailings (get automation discounts).
- Make sure you have a software back-up plan in place. Test it regularly.
- Reduce customer bad debt (screen applicants online).
- Go paperless. Implement scan technology.
- Increase customer payment options (reduce collections).
- Provide online access to customer accounts.
- Ensure timely customer payments through budget billing.
- Automate delinquency processing.
