ASI has more than 30 years of experience in partnering with single and multiple utility providers to provide innovative, versatile solutions for Customer Billing, Financial Management, and Service Order systems.
Together with clients, we press beyond the industry “ceiling” to establish features that have been otherwise unknown. We work closely with our customers* so we can fully understand the extensive needs of each company position, and then we hold ourselves accountable to provide services to allow those people to excel at their jobs.
We are not only dedicated, but passionate about best meeting our customers’ needs.
*ASI services are best suited for utility providers with 5,000 or more customers.
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Provide Blockbuster Customer
Service with E-Access
It’s a performance you won’t want your customers to miss…on-line access to their billing information 24 hours a day, 7 days a week.
With E-Access, you can provide customers with:
- Online Payment Options
- customer bills
- notifications of delinquent status
- bank draft notifications
- subject-to-disconnect notices
- History of Billing Details (including graphs)
- Reprints of Previous/Current Billing Statements
- Paperless Billing Sign Up
- Work Requests
- Estimation of Utility Bills
- Detailed Readings for commercial/industrial customer
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