Technical Support

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ASI's technical experts provide daily support via email and telephone to best accommodate your needs.

At ASI, we strive for excellence in the products and services we offer. We know the IT needs of every utility company are unique, so we rigorously work to provide you with the highest quality on-going service, advice and technical support to maximize your business. Our trained professionals are committed to providing the services you need to maintain and upgrade your system as your business changes and grows. We are committed to being your long-term partner for success.




Installation and Training

At ASI, we are more than software developers. We provide innovative software along with installation and integration expertise and support. We provide training to ensure your systems operate with the highest degree of reliability and stability. We ensure that your staff is fully trained and ready to manage the systems by providing flexible training programs - on-site, off-site, short-term, long-term - to fit your needs.


Support Line

Our experienced staff of programmers and developers are available:

Monday through Friday

7:30 a.m. to 6 p.m. EST

Phone: 864-240-6075

Technical Support: 864-232-1239

support@assocsys.com



                                                                           

Customer Billing

Customer Billing

Our utility billing software provides tools to improve your billing process while boosting efficiency and productivity to better serve your clients.

Financial Management

Financial Management

We help utilities manage finances in less time with increased accuracy through financial and accounting control technology, which provides a straightforward approach to integrating financial systems like General Ledger, Accounts Payable, and Payroll.

Service Order Systems

Service Order Systems

Our service order system enables utilities to easily and effectively handle service order requests and manage critical information related to this area of business.

Web-Based Screens

Web-Based Screens

We've developed a web-based system that combines the functionality of our utility software with the style and ease-of-use you expect to find when using web applications.

Document Scanning

Document Scanning

Our document scanning software reduces the time you need to spend searching for, faxing, and copying documents. It combines the major functions of document scanning, report capture, internet support, and workflow into one powerful document management solution.