Provide Online Payments & Customer Access - 24/7
ASI can help you provide your customers with a secure, online payment process and access to their billing information 24 hours a day, 7 days a week.
ASI’s eAccess product runs on the IBM iSeries, which is directly interfaced to the ASI utility database. This allows numerous opportunities, including:
- Online Payments via electronic check or credit card, which are immediately reflected in delinquent processing.
- Email Support – includes emailed customer bill, notification of delinquent status, bank draft notification, subject to disconnect, product/service target marketing, and correspondence with your staff
- History of Billing Details, including graphs
- Billing Statement Review, including previous and current bills
- New Customer Sign-Up with collection of fees. (Electronic signatures are now valid.)
- Work Request
- Estimation of Utility Bill
- Detailed Readings for commercial/industrial customer
- Online Equal Payment Calculation
For more information, email us.